• support@acetradingpro.com

Frequently Asked Questions

1. How will this program help me?

ACE allows us to view our trading from two perspectives. Offensive - our ability to generate positive trades and the P/L we capture from them. Defensive - showing us how our risk management is performing, how our strategies are working and the areas that we need to tighten up to become profitable traders. Overall it will help you become an efficient trader.

2. Do I have to enter trades manually?

No you do not, trades need to be uploaded onto the website, the instructions are on the upload data page, and there are videos explaining the procedure in detail on the same page.

3. Is there a minimum time period I need to subscribe for?

No there are no minimums, subscription is monthly and can be canceled at anytime. Even though subscription can be canceled at any time, no refund will be given on subscription fees for that month. Cancellation will take effect the following month.

4. Can I save trades from different brokers and view the data in one report?

Yes, data can be uploaded from various brokers into one account and viewed under one report.

5. What if you do not have my broker in your software?

If we do not have your particular broker programmed into our software we can program them in there for you. You can contact us at support@acetradingpro.com to find out more.

6. How does the program calculate profit and loss?

P/L is calculated on an intraday bases and overnight positions on an first in first out bases. This means that the oldest shares are counted as being covered first, same goes for overnight trades.

7. Will my P/L on ACE match my brokers reports exactly?

In most cases the report should match you broker. However some brokers may calculate P/L differently.

Email us with any questions, thoughts and suggestions you may have. We want to hear your ideas and feed back about our product. If you are a subscriber to the software you get to ask us one question a week free about your trading. Based on our various matrix/evaluation tools we can give you individual and independent feedback about your trading.